SMS Terms & Conditions
Last Updated: February 2026
SMS Program Overview
NexAdHub Technologies Pvt Ltd provides SMS messaging services on behalf of our business clients. By opting in to receive SMS messages, you agree to receive text messages from the business you engaged with, delivered through our messaging platform.
Program Description
Our SMS program allows businesses to send the following types of messages to subscribers who have provided express written consent:
- Marketing and promotional offers
- Product updates and announcements
- Order confirmations and shipping notifications
- Appointment reminders and confirmations
- Account notifications and updates
- Customer service communications
- Survey and feedback requests
How to Opt-In
You can opt-in to receive SMS messages through the following methods:
- Website Forms: Check the SMS opt-in box when submitting contact forms or inquiries
- Online Checkout: Select SMS notifications during the purchase process
- Text to Join: Text a keyword (e.g., JOIN, START, SUBSCRIBE) to the provided number
- In-Person Sign-Up: Provide your phone number and written consent at a business location
- Account Registration: Opt-in during account creation or profile setup
Message Frequency
Message frequency varies by business and campaign type. You may receive up to 10 messages per month, though frequency may be higher or lower depending on your engagement with the business and the services you've requested. You will be informed of the expected message frequency when you opt-in.
Message & Data Rates
IMPORTANT: Message and Data Rates May Apply
Standard messaging rates from your mobile carrier will apply to all SMS messages sent and received. Contact your mobile carrier for details about your messaging plan and any applicable charges. NexAdHub Technologies Pvt Ltd and our business clients are not responsible for carrier charges.
How to Opt-Out
You can opt-out of receiving SMS messages at any time using any of these methods:
- Text STOP: Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message
- Email: Send an opt-out request to info@nexadhub.com
- Web Form: Complete the opt-out form at https://nexadhub.com
- Contact Form: Submit a request through https://nexadhub.com/contact
- Customer Service: Contact the business directly to request removal
After opting out, you will receive a confirmation message and will not receive further marketing messages. You may still receive critical transactional messages related to pending orders or appointments. Opt-out requests are processed within 24 hours.
Help & Support
For help with SMS messages, you can:
- Text HELP: Reply HELP, INFO, or SUPPORT to any message for assistance
- Email Support: info@nexadhub.com
- Visit Support Page: https://nexadhub.com/contact
- Contact Form: https://nexadhub.com/contact
Supported Carriers
Our SMS program is supported by all major U.S. carriers including:
- AT&T
- T-Mobile
- Verizon Wireless
- Sprint
- Boost Mobile
- Cricket Wireless
- MetroPCS
- U.S. Cellular
- Virgin Mobile
- And other major carriers
Carriers are not liable for delayed or undelivered messages. Message delivery may be affected by network conditions, device compatibility, or carrier-specific filtering.
Privacy & Data Protection
Your mobile phone number and related information are protected under our Privacy Policy. We do NOT sell, rent, or share your mobile number with third parties for marketing purposes. Your information is used solely to deliver the SMS services you've requested. For complete details, please review our Privacy Policy at https://nexadhub.com/privacy
Consent Requirements
Express Written Consent:
By opting in to receive SMS messages, you provide your express written consent to receive automated marketing and transactional text messages from the business you engaged with. Consent is not required as a condition of purchase or service.
CTIA Required Disclosure:
SMS consent is not transferable and will not be sold, shared, or rented to third parties. Your mobile information is used solely for delivering the SMS services you requested.
User Responsibilities
By participating in our SMS program, you agree to:
- Provide accurate and current mobile phone number
- Notify us if your phone number changes
- Ensure you are authorized to receive messages on the provided number
- Maintain a compatible mobile device and active service plan
- Accept responsibility for any carrier charges
Prohibited Uses
You may not use our SMS services to:
- Send or request illegal, fraudulent, or harmful content
- Harass, threaten, or abuse others
- Transmit spam or unsolicited messages
- Impersonate others or misrepresent your identity
- Interfere with the proper functioning of the service
Service Modifications
We reserve the right to modify, suspend, or discontinue the SMS program at any time with or without notice. We may also modify these terms and will notify you of material changes through SMS or email.
Disclaimer of Warranties
SMS services are provided "as is" without warranties of any kind. We do not guarantee uninterrupted service, timely delivery, or error-free operation. Message delivery depends on carrier networks and device compatibility, which are beyond our control.
Limitation of Liability
NexAdHub Technologies Pvt Ltd and our business clients shall not be liable for any damages arising from your use of SMS services, including but not limited to delayed or undelivered messages, carrier charges, or service interruptions.
Governing Law
These SMS Terms are governed by the laws of the State of New York and are subject to our general Terms of Service at https://nexadhub.com/terms
Contact Information
NexAdHub Technologies Pvt Ltd
Patia, Bhubaneswar
Odisha
Email: info@nexadhub.com
Opt-Out: info@nexadhub.com
Website: https://nexadhub.com
For questions about SMS services, please contact us using any of the methods above.
Quick Reference
To Opt-Out: Text STOP to any message
For Help: Text HELP to any message
Support Email: info@nexadhub.com
Message Frequency: Varies (up to 10/month typically)
